Frequently Asked Questions
Everything you need to know about DEWALT Workwear UK orders, shipping, and product care.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-3 working days. We also offer a Next Day Delivery service for orders placed before 2 PM Monday through Thursday.
What is your return policy for workwear and safety boots?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure that safety boots are tried on a carpeted surface to avoid scuffing the soles before deciding to keep them.
Are DEWALT work trousers covered by a warranty?
Yes, all DEWALT apparel is manufactured to the highest standards. We offer a 6-month warranty against manufacturing defects such as failed seams or hardware malfunctions under normal working conditions.
How do I find the right size for my work boots?
DEWALT footwear generally runs true to size. However, since many professionals wear thick thermal socks, we recommend checking our detailed Size Guide located on each product page for specific measurements.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, AMEX), as well as digital payment options including PayPal, Apple Pay, Google Pay, and Klarna for interest-free installments.
Are the safety boots certified for construction site use?
Absolutely. All DEWALT safety footwear sold on our store meets or exceeds the UKCA and EN ISO 20345 standards, providing essential protection such as steel or composite toe caps and slip-resistant soles.